- HR directed to by top management to accomplish employee consolidation and integration in less than 60 days
- Managers had no defined process for identifying and selecting critical roles
- No common source of integration information for employees or managers existed in either company
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- A single, secure website that would immediately communicate merger activity information
- A just-in-time Manager's Transition Guide with specific compliance instructions
- A way to create online job descriptions to enable the critical role identification process
- An online self-service mechanism for employees to report their skills and experience data
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