QSI Survey: Purchasing

As a valued customer, your opinion is very important, so that we can better serve you. Please take a moment to complete our customer satisfaction survey which is approximately 2 minutes in length.

What type of customer are you?Required

How often do you interact with Purchasing?Required

How would you describe your BANNER finance experience?Required

Have you used the Purchasing BANNER Helpdesk at ex. 6877 or 6329?Required
Yes    No   

 Very GoodGoodFairPoorVery Poor
 BANNER training course successfulness:                              
 STAFF greet customers in a courteous, cheerful and friendly manner: Required                              
 STAFF maintain a positive working relationship with customers: Required                              
 STAFF knowledge of contracts, negotiations and general purchasing: Required                              
 STAFF provide helpful suggestions, details of orders and products ordered: Required                              
 STAFF show high professional standards in relations with customers: Required                              
 STAFF take necessary time to answer questions satisfactorily: Required                              
 STAFF demonstrate initiative in obtaining feedback resolving problems encountered: Required                              

Does our staff return phone call and emails in a timely manner?Required
Yes    No    Sometimes   

Does our department keep the campus abreast of changes in relations to Purchasing?Required
Yes    No    Sometimes   

If you would like to be contacted regarding your responses and comments to this survey, please provide us with your contact information (NAME, PHONE NUMBER, EMAIL, DEPARTMENT AND OFFICE LOCATION):

If you would like to be added to our mailing list, which offers the latest news about Purchasing please provide us with your email address.

This web-based survey is powered by Empliant