Vanderbilt University

Medical Arts Outpatient Pharmacy

Satisfaction Survey


1. Rate the completeness and accuracy of your prescription order
Excellent    Very Good    Good    Fair    Poor   

2. Rate the wait time before you received your prescription
Excellent    Very Good    Good    Fair    Poor   

3. Rate the courtesy and respect shown to you by the cashier today
Excellent    Very Good    Good    Fair    Poor   

4. Rate the courtesy and respect shown to you by the pharmacist today
Excellent    Very Good    Good     Fair    Poor   

5. Rate how your questions or concerns were addressed by the pharmacist
Excellent    Very Good    Good     Fair    Poor   

6. Rate your overall satisfaction with the service you received today
Excellent    Very Good    Good     Fair    Poor   

7. Rate your likelihood of recommending this pharmacy to others
Excellent    Very Good    Good     Fair    Poor   

8. Would you like to mention any person for any reason?


9. Please make any suggestion(s) that would improve our service to you


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